RehaboAI

Refund & Cancellation Policy

Last updated: March 11, 2026

At RehaboAI, we value customer satisfaction. Below you can find our subscription refund and cancellation terms.

1. Web Subscriptions

For subscription purchases made through our secure payment infrastructure on our website:

• You may request a refund within 14 days of purchase — no reason required.
• Submit your refund request by emailing support@rehaboai.com.
• Once approved, your payment will be refunded to the original payment method within 5-10 business days.
• Refund requests after the 14-day period are evaluated on a case-by-case basis.

2. Mobile App Subscriptions

For subscriptions made through the Apple App Store or Google Play Store:

• Refund requests are subject to the respective store's (Apple/Google) refund policies.
• Apple: Request a refund at reportaproblem.apple.com.
• Google: Manage subscriptions through Google Play subscription management.

3. Subscription Cancellation

• You can cancel your subscription at any time.
• Cancellation takes effect at the end of the current billing period — you continue to have access to premium features until then.
• After cancellation, automatic renewal is stopped and no additional charges are made.
• No cancellation fees apply.

4. Non-Refundable Cases

• Requests made after the 14-day refund period (except exceptional circumstances)
• Accounts suspended due to account violations or misuse
• Requests made after the majority of the subscription period has been used

5. Contact